First, try and minimize the violation to their customer, C.O., and second, make sure that he doesn't do it to any of their other customers. Cricket has an obligation to protect its customers’ private information, and it did not do so in this case,” said Nicole’s attorney Amanda LoCurto. Phones contain so much private information. Nicole just filed a lawsuit against Cricket Wireless. I haven’t heard from Cricket since,” said Nicole. When I finally did the next day, they said they had no knowledge of my complaint. I asked her to contact management but I don’t think she did. “I complained to the other clerk that day and she told the man in Spanish that I was calling police. Nicole says she’s frustrated by Cricket’s response. “He saw a few emails and that was enough,” said Nicole. On it, Nicole says the mailbox was full of emails he sent to himself with attachments of intimate photos of other women. She says her brother demanded he see the phone and the man handed it over. Also that same day, her brother went to the store and confronted the man. She called police the same day and a report was taken. In my iCloud, the sent email was wiped, but he didn’t realize it was also in the Gmail sent file,” said Nicole. She says the photos came from a photo album titled 'Recently Deleted,' which Nicole didn't even know existed. “My boyfriend at the time was traveling for work and we sent things back and forth,” said Nicole. Nicole says she found nearly two dozen nude and partially nude photos she had sent to her long-term boyfriend of four years. “As soon as I opened it, there was attachment after attachment of very private photos of myself,” said Nicole. She says in her Gmail outbox was an email sent from an unknown email to the same email. “I was shocked and overwhelmed,” said Nicole. She then checked her email and that's when she saw it. She says she checked her Wells Fargo account and didn’t see anything unusual. He gave the phone back to her and told her he couldn’t do anything. Nicole says near the end of the interaction, his hands started shaking and she became suspicious. “So I started thinking what is he doing with my phone?” said Nicole. She says she overheard the other clerk telling customers that nothing could be done until the tower was back up. She says the young man at the counter took her phone and swiped away for about five minutes before rebooting the phone and then another employee worked on it for another five minutes. There's a computer facing him,” said Nicole. There were two people behind the counter helping people. Nicole's iPhone didn't have a signal so she took it to a Cricket Wireless store on Genesee Avenue. A San Diego woman says she had no idea some of her most private moments were being stolen right in front of her eyes during a visit to a Cricket store.

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